TERMS AND CONDITIONS FOR ALL COUNTRIES AFTER MAKING PAYMENT

I am delighted that we are inviting you to be Our Respectful Client. I would also like to take this opportunity to thank you for using Expert Immigrations Services.
This Document mentions all the services we will provide, together with our business terms. I have attached a note of our detailed conversation, including the information you provided, on which this offer of services is based.
You are considered to have accepted the terms and conditions of this Agreement once you go ahead with your case in any of the following conditions:

• Completion of primary assessment/consultancy.
• Receiving/signing/accepting this Consultancy Service Agreement.
• On payment of any part of our fees. Services and commitments towards the Client
• Once you agree to become our Client, Expert Immigrations will provide further detailed consultation and advocacy services for your case.
• Using Expert Immigrations case management systems, our highly qualified case manager will ensure you receive expert advice to prepare your case and the accompanying documentation for submission.
• The process usually works as follows (although since we treat each case on its individual merits, there may be some small variations accordingly):
  

  Contract of Services

  We arrange a meeting either in person at our office, via video link or a call conversation with your Consultant and Case manager. We ensure that the facts of your case have both been clearly presented by you and understood by our team.
• We ascertain your immigration history and all other relevant information, to ensure that we understood all the facts and circumstances that may affect a successful outcome.
• We give you access to our case management system, which is under license.
• Using your log-in area, you will be able to manage all aspects of your case and also utilize our relocation and resettlement coordination services if required.
• If we discover any issues that can harm your case and need to be addressed, we will offer suggestions and recommendations as to your best course of action, together with any alternative options available to you, if appropriate.
• In short, we empower you at every stage of the process to make an informed decision regarding your future immigration options.
• The Company facilities are effective within a calendar year. In all stages, we will use our best endeavours to make your case as strong as possible and will do the need ful to obtain the result you seek.
• In addition to our advisory and advocacy services, we offer complementary systems and services designed to make your entire international relocation and resettlement simple and stress-free.
• We have built a comprehensive network of suppliers and partners to support you, each one carefully vetted to ensure that you remain in safe hands all the way. Please see your log-in area for more details or feel free to contact me for specific advice.
  

  
  Responsibilities to Each Other

  
  In relation to these services:
• We are not responsible for the quality of the documents you provide to the authorities, although we will advise you of any potential issues in the documentation you upload onto our case management system.
• If you are unable to upload documents electronically, we will advise you on how to send them to your local Expert Immigrations office for review.
• As our client it is your responsibility to declare any facts which may adversely affect your case via an email prior to engaging our services. We are only able to assess your case based on the case history provided by your side.
• We can guarantee as an independent immigration legal services and registered company; we will never disclose your details to a third party and all communication will remain strictly confidential.
• Immigration laws and policies are updated and amended regularly. The advice we offer during our consultation process can only be regarded as current and valid for the time it is given.
• We cannot be held responsible for changes in an immigration policy or law which may affect your case as your application progresses -although we will always seek to advocate your case as strongly as possible.
• If the appointment is delayed by VFS Global / Embassy and it takes a little longer than expected for the appointment to be scheduled, we want to clarify that we are not responsible for any delays. It’s important to note that we act strictly as facilitators in this process.
• If the program (Opportunity card/Permanent Residency) is closed within the year, we will continue to offer our services and support for the next available program, provided that you are eligible for it.
• Given this situation, it is vital that you provide the documentation we request as soon as possible. If you are unable to provide the necessary documents within 60 days of your consultation, we reserve the right to close your file at once.
• However, we will always work with you to find an alternative solution if you inform us of any potential difficulties in sourcing these documents in advance of this deadline.
• Expert Immigrations can offer no guarantees on the time taken to process your application once the case has been submitted to the relevant government authority.
• If the quality of our services, including the accuracy of the advice we have provided, proves to be inadequate or incorrect, we will provide a refund of the fees charged till date (for more information see ‘Refund Policy’ below).
• If you decide to withdraw from the process for any reason then you have to pay the full fee plus (if appropriate) the fee for any additional services provided, as set out above (for more information, see ‘Ending This Agreement’ below).
  

  Break-down of Service Fees

• The fee covers:Providing expertise and advocacy services during our  comprehensive consultation – usually undertaken within 24 hours of becoming our client.
• A comprehensive case reviews.
• Reviewing the documentation provided to us via the Case Management System.
• Assisting in the preparation of the application forms for lodging the case online or via post.
• A comprehensive report on your immigration options.
• A detailed list of the documents you may require to support your case and
  detailed definitions of these documents.
• Providing access under license to our online immigration and relocation management center (case management center)
  
  

  Acknowledge the Terms

• The Client understands that he paid the service charger to handle their care for 3 to 6 months to provide Job Assistance for the countries. The client acknowledges amount is non-refundable.
• We do not charge our clients any additional fees to assist in securing their visas or to provide assistance with the rest of their relocation if required.
  Fee payment
• The fees paid to Expert Immigrations will be for the provision of our Service(s) listed on our website.
• Unless stated, fees are quoted in Indian Rupees.
• You are responsible for payment of the fees and applicable taxes associated with our Services using one of our accepted payment methods.
  Refund policy
  Expert Immigrations will certainly not, under any kind of conditions, issue funds for the early cancellation/termination of the Contract.

1. The refund percentage is for the total fees mentioned and not for the amount paid; the refund percentage is applicable only if the complete total fees of the services are paid without any balance left. Applicants shall not be eligible for the refund percentage even if they fall in one of the clauses(s) and also if they haven’t paid the complete total fee mentioned.
2. The refund percentage provided is as follows:
   a) A refund is possible only on the following grounds and is strictly confined to these grounds only:

• Visa is denied after applying appropriately using the services of Expert Immigrations.
• If the visa is rejected under the Immigration Process.
• CAP has been reached for various countries, and we are unable to submit the application on time to the Immigration Department.

1. In case the visa is rejected on the following grounds, no refund from our side will be issued.
   a) If the applicant does not follow the needs of the Embassy or Consulate.
   b) Failure of medicals by the client or by his/her family members which are included in the application.
   c) Failure to provide a genuine Police Clearance Certification, which is not less than 3 months old.
   d) If the applicant submits Fake or Fraudulent records.
   e) Violation of any sort of immigration or Visa rules by the client or any of his/her relatives included in the application.
   f) Late submission of any added documents asked for by the consulate at a later stage.
   g) There will certainly be no refund if the client abandons his/her application within 3months from the date of registration.
2. The company is not responsible for the delay caused by a third-party service such as Courier Services etc. Based on external factors like this, the Client cannot claim a refund of the service charges paid.
3. If your Refund request falls under the acceptable terms and conditions of Expert Immigrations and this service agreement, the time taken to process such a request would be 120 working days. Refund payments made will be issued as a company cheque. The refund cheque will be made payable to the person based on their application, and will be mailed to the address indicated on the Application.
4. If you try to defame the name of the Company Online or by any other means your case will be closed immediately and No Refund will be issued from our side.
5. After your case registration with Expert Immigrations, if you arise any query regarding the Refund Policy or the refund amount till 6 months from the date of your case registration, your case will be closed at once and No refund from the Company will be offered.
6. We offer advice, advocacy and, where appropriate, a professional opinion in regards to your case but we cannot guarantee success, since that is the sole privilege of the relevant governing authorities and the judicial system.
7. This Agreement and our services offered are Valid for only 6 months period.
   Afterwards, The Company will not entertain further.
8. No Refund will be issued unless the Application has been formally filed and formally refused. A Refusal implies a Refusal letter in Original from the relevant assessing or Visa or Government office. The Applicant must present a Refusal Letter in Original to make such a Refund Claim.
9. Post signing this Agreement, No Refund is due to him/her under any situation and for any reason.
10. We are only the facilitator and will only be providing you the services not providing you the guarantee or 100% surety on this process if any commitment is provided you anyone from any team becomes void and doesn’t hold any weightage.
11. We are only providing you with the interviews and you should have to crack the interview but if you do not crack the interviews, no refund will be initiated.
12. We’ll record your screening round for employers’ review. You must pass it to advance. Ending this agreement. Expert Immigrations has the right to terminate/withdraw their services without refund of the service fee of the applicant:

• Does not submit all the documents within the provided time from the date of his/her registration, which is normally within 2 months.
• Does not respond to the emails and calls made by Expert Immigrations for more than a month.
• Backs out from the Application process due to personal reasons.
• Failure to provide sufficient funds for settlement or maintenance by the client or his/her family members included in the application.
  

  Quality of Services

• Expert Immigrations is bounded by the Privacy Act 1988 (Privacy Act).
• Expert Immigrations takes reasonable actions to safeguard personal details (as defined under the Privacy Act) gathered by the company from misuse, loss, unauthorized accessibility and modification or acknowledgement.
• Expert Immigrations may utilize and reveal the Client’s (and if relevant, the Client’s household’s) individual details for the primary purposes for which it is accumulated. And reasonably anticipated for a secondary purpose, which is associated with the main purpose and also authorized by the Privacy Act.
  

  Representations and Warranties

• We have received your case for the Visa/Job Assistance Process. we will be implementing your process for Job Purposes and arranging your interviews form the Employers & your case.
• Files with expertise but we are not giving you any Guarantee on this process. we are the Facilitator and will present your case and arrange your interviews only.
• Both Parties represent that they are fully authorized to enter into this Agreement. The performance and obligations of either Party will not violate or infringe upon the rights of any third party or violate any other agreement between the Parties, individually, and any other person, organization, or business or any law or governmental regulation.
  

  
  Indemnity

  The Parties each agree to indemnify and hold harmless the other Party, its respective affiliates, officers, agents, employees, and permitted successors and assigns against any claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from the negligence of or breach of this Agreement by the indemnifying party, its respective successors and assigns that occurs in
  connection with this Agreement. This section remains in full force and effect even after termination of the Agreement by its natural termination or the early termination by either party.
  

  Limitation of Liability

  UNDER NO CIRCUMSTANCES SHALL EITHER PARTY BE LIABLE TO THE OTHER PARTY OR ANY THIRD PARTY FOR ANY DAMAGES RESULTING FROM ANY PART OF THIS AGREEMENT SUCH AS, BUT NOT LIMITED TO, LOSS OF REVENUE OR ANTICIPATED PROFIT OR LOST BUSINESS, COSTS OFDELAY OR FAILURE OF DELIVERY, WHICH ARE NOT RELATED TO OR THE DIRECT RESULT OF A PARTY’S NEGLIGENCE OR BREACH.
  

  Severability

• In the event any provision of this Agreement is deemed invalid or unenforceable, in whole or in part, that part shall be severed from the remainder of the Agreement and all other provisions should continue in full force and effect as valid and enforceable.
• Waiver The failure by either Party to exercise any right, power, or privilege under the terms of this Agreement will not be construed as a waiver of any subsequent or future exercise of that right, power, or privilege or the exercise of any other right, power, or privilege.
  

  Legal Fees

  
  In the event of a dispute resulting in legal action, the successful party will be entitled to its legal fees, including, but not limited to its attorneys’ fees.
  

  Legal and Binding Agreement

  This Agreement is legal and binding between the Parties as stated above. This Agreement may be entered into and is legal and binding both in New Delhi and throughout India. The Parties each represent that they have the authority to enter into this Agreement.
  

  Jurisdiction

  The parties hereto agree that any matter or issues arising hereunder or any dispute hereunder shall be subject to the exclusive jurisdiction of the courts of situated at New Delhi.
  

  Governing Law

  The Parties agree that this Agreement shall be governed by the law of State of NCT of Delhi, India. All disputes arising under this agreement shall be governed by and interpreted in accordance with the laws of NCT of Delhi, India, without regard to principles of conflict of laws. The parties to this agreement will submit all disputes arising under this agreement to arbitration in New Delhi before a sole arbitrator commonly chosen by both parties or by the competent authority. The arbitrator shall be selected by competent authority, or by mutual agreement of the parties. No party to this agreement will challenge the jurisdiction or venue provisions as provided in this section. No party to this agreement will challenge the jurisdiction or venue provisions as provided in this section. Nothing contained herein shall prevent the party from obtaining an injunction.
  

  Entire Agreement

  The Parties acknowledge and agree that this Agreement represents the entire agreement between the Parties. In the event that the Parties desire to change, add, or otherwise modify any terms, they shall do so in writing to be signed by both parties. It is very important to us that you are satisfied with the work we do. If you have any questions or complaints, please contact your case manager as soon as possible and we promise that we will respond on the same business day if possible. Alternatively, please mail at info@expertimmigrations.com and we will ensure that you receive a response.
  

  Note

• To qualify for a payment plan, your retainer fees must be received by Debit or Credit card.
• In Every 30 days the next payment on your case will be debited using the original card provided by you, over the agreed payment period.
• If your initial deposit was made through bank transfer mode, we will require debit or credit card as security against future installments due on your account.
• If you would like to change your payment mode, please notify us at least 7 days prior to the date of your next instalment. Defaulting on your payment plan
• Any failure to adhere to the agreed payment plan will result in an outstanding balance becoming payable immediately.
• It signifies that both parties involved have willingly and consented to the terms and conditions for the remaining Payment that we do not charge any extra charges for the client.
• The client will understand their responsibility if any remaining payment for the process is due so the client will give the tentative date to pay so that there should be no hurdle in the process.
• To provide you the service many recruitment software and staffing agencies are involved in the international job assistance process.
• We are only providing you the Services with our expertise and Past Experience and liable to give you the services as directed, the surety or guarantee is not included in it and we don’t commit like False Commitment on this If any guarantee or surety is there so that become Null and void (not applicable on it).
• Expert Immigrations is not providing any kind of guarantee in this process, we are only the facilitator who can guide you and submit your case to Embassy/VFS/High Commission or etc..
  

  Accepting this agreement

• According to international contract law, you will have to accept this agreement once you pay your deposit/retainer and act in line with the conditions herein.
• This agreement is issued under the intention of being legally bounded in the country in which you live and to which you wish to relocate. In accepting the agreement, you agree to be bound by it in all jurisdictions, of any country you choose.